Returns & Exchanges
At DiVERGE, we want you to be completely satisfied with your purchase. If your item isn't quite right, we offer a 30-day return policy for a full refund or exchange on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original box and attach the pre-paid shipping label provided via our portal to the outside of the package.
- 3.Drop Off the Package
Locate your nearest authorized shipping carrier point and drop off the parcel; ensure you obtain a tracking receipt for your records.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.
