Frequently Asked Questions

Everything you need to know about your DiVERGE experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations. You will receive a tracking number via email as soon as your package departs our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that certain limited-edition releases may be final sale, as specified on the product page.

How do I know which size to choose?

Each product page features a detailed sizing guide with exact measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific 'Fit Note' provided for that garment.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay in select regions.

Are your materials sustainably sourced?

At DiVERGE, we prioritize ethical manufacturing. We use organic cotton, recycled polyester, and partner with factories that ensure fair wages and safe working conditions for all artisans.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.